ISO 9001:2008 Certified
Registration #: FS 514326
America's Fastest Growing
Private Companies, 2007
EXCEED is "Going Green"
MDOT DBE/MBE Certified (2006)
Washington Technology 2006
Top 25 8(a) Company
Home > Client Satisfaction Surveys
Client Satisfaction Surveys
The following table represents EXCEED’s ISO Client Satisfaction Survey Results since 2008.
|
SURVEY YEAR |
NUMBER OF CLIENTS SURVEYED |
PERCENTAGE OF CLIENT SATISFACTION |
| 2011 |
31 |
99% |
| 2010 |
28 |
98% |
| 2009 |
11 |
98% |
| 2008 |
11 |
99% |
| TOTALS |
81 |
98.5% |
We are evaluated in the following areas:
• Reliability
• Cost
• Accuracy
• Delivery/timeliness
• Quality
• Business Relations
• Personnel
• Customer Support
• Responsiveness
• Sub-contractors (if applicable)