Information Technology Solutions

OUR MISSION: To help you achieve your goals through the effective use of technology.

Challenge

As Information Technology (IT) advances, government organizations and commercial entities alike leverage technology to enhance the efficiency of their operations and to achieve their missions and goals. The skillful implementation and use of technical resources can improve business efficiency, streamline processes, enhance customer satisfaction, and increase company profitability. Government organizations and commercial entities require expert guidance and support with technology planning, implementation, support, and staffing of high quality IT professionals.

Value Proposition

EXCEED offers a unique and broad array of information technology, technical, management, and analytical capabilities to government organizations and commercial entities. EXCEED delivers IT solutions that make a difference - on time and within budget.

Our core IT services are based on, but are not limited to, the following key elements:

• IT Support and Multi-Purpose Contact Center Services (SPOC Support Centers)
• Onsite Helpdesk/Deskside Support and Call Center Support Services (PC Support and Troubleshooting, PC Break/Fix, User Account Administration)
• Internal and External (Public) user support including E-Government applications
• Database Development and Maintenance
• Website Development, Maintenance, and Redevelopment
• Web-Based Data Collection Tools
• Computer Deployment, Installation, Configuration and Asset Management
• LAN and WAN Network Design, Implementation, and Support
• Information Security and Assurance
• Commercial-Off-The-Shelf (COTS) Software Application Support
• Proprietary/In-House Software Application Support
• Modernization of Legacy Infrastructures and Systems
• Application Development

We implement proven industry best practices to deliver tailored services to support our customers' requirements and goals, while managing costs, personnel, and programs that are fully compliant with mandated government standards and regulations. EXCEED has a track record of success ensuring security within government IT systems by helping major Federal agencies attain a "green" score on the scale used by the White House to grade agencies in meeting the President's Management Agenda.