Information Technology Solutions

EXCEED uses research and analytic methods to evaluate program performance, and support strategic planning. Our research determines not only what occurred, but the impact and/or value of what occurred, often incorporating assessments of relevant legal, legislative, political, administrative, and technical policies.

Challenge

As Information Technology (IT) advances, government organizations and commercial entities alike leverage technology to enhance the efficiency of their operations and to achieve their missions and goals. The skillful implementation and use of technical resources can improve business efficiency, streamline processes, enhance customer satisfaction, and increase company profitability. Government organizations and commercial entities require expert guidance and support with technology planning, implementation, support, and staffing of high quality IT professionals.

Value Proposition

EXCEED offers a unique and broad array of information technology, technical, management, and analytical capabilities to government organizations and commercial entities. EXCEED delivers IT solutions that make a difference – on time and within budget.

Our core IT services are based on, but are not limited to, the following key elements:

IT Support and Multi-Purpose Contact Center Services (SPOC Support Centers)
Onsite Helpdesk/Deskside Support and Call Center Support Services (PC Support and Troubleshooting, PC Break/Fix, User Account Administration)
Internal and External (Public) user support including E-Government applications
Database Development and Maintenance
Website Development, Maintenance, and Redevelopment
Web-Based Data Collection Tools
Computer Deployment, Installation, Configuration and Asset Management
LAN and WAN Network Design, Implementation, and Support
Information Security and Assurance
Commercial-Off-The-Shelf (COTS) Software Application Support
Proprietary/In-House Software Application Support
Modernization of Legacy Infrastructures and Systems
Application Development

We implement proven industry best practices to deliver tailored services to support our customers’ requirements and goals, while managing costs, personnel, and programs that are fully compliant with mandated government standards and regulations. EXCEED has a track record of success ensuring security within government IT systems by helping major Federal agencies attain a “green” score on the scale used by the White House to grade agencies in meeting the President’s Management Agenda.