Document Management & Processing Solutions

EXCEED provides a comprehensive range of customized records management, site management, and processing solutions. Our operations professionals have extensive experience managing large-scale, time-critical, high-volume production processes and environments. EXCEED has a proven record of success in: creating start-up operations; the timely elimination of legacy backlogs; consolidating existing operations; and providing daily production and customer service support.

EXCEED’s areas of expertise include applications processing (involving accurate compliance with agency-specific rules and regulations); process design and re-engineering; data entry; call center management; site management; mail processing; quality assurance; quality control; and records maintenance and archival.

Services Include

Document Management Solutions

Filing, retrieval, and maintenance of records
Electronic data capture, scanning, and conversion
File inventory and audits
File shipment and consolidation
Archiving
Protection of proprietary and business confidential information

Processing Solutions

Process design and re-engineering
Rule and regulations-based decision making
High-volume, time critical production management
Backlog elimination
Mail preparation and processing
Data entry
Quality assurance and quality control
Customer service/contact center management
Program policy research and analysis
Automated tools development
Capacity planning
Metrics reporting and analysis